Understanding how to maintain your countertops to preserve appearance and functionality and how to identify if an issue is warrantable.
Maintaining countertops is essential for preserving both the appearance and functionality of one of the most heavily used surfaces in a home. Kitchen and bathroom countertops endure daily exposure to moisture, heat, cleaning products, and heavy items, all of which can cause wear over time. Regular maintenance, such as promptly cleaning up spills, using cutting boards and trivets, and avoiding harsh chemicals, helps prevent staining, scratching, or dulling of the surface.
Warranty Expectations
What’s Covered: Scratches that were visible at the time of settlement when viewed from 6 feet under normal lighting.
What to Expect: Countertops should be free of visible damage upon move-in. Over time, normal wear and use may result in minor marks or dulling.
How We’ll Help: We’ll repair any scratches present at settlement that exceed acceptable visibility standards. [Van Metre Life]
How You Can Help: Use cutting boards for food prep, avoid placing hot pans directly on the surface, and use furniture pads to prevent pressure marks from heavy items. Ensure caulking is maintained. [Caulking] [Cabinets]
Granite Countertops: Care & Sealing
How to Seal Your Countertops
Sealant helps protect your countertop from oil, wine, and food stains.
Step-by-Step Sealing Instructions:
- Test First: Try the sealant in a small, hidden spot to make sure it won’t discolor or react oddly.
- Follow the Label: Every product is different. Some need to sit, others get wiped off right away.
- Apply Evenly: Don’t soak the surface. Use a soft cloth or sponge to spread a thin, even layer.
- Let It Dry: Wait at least 6 hours before using the countertop again.
Re-seal once a year or as recommended to keep the protective layer strong.
Countertops: Easy, Everyday Cleaning
Daily Cleaning:
- Wipe Down: Use a soft cloth or sponge with warm water and mild dish soap. [Grout]
- Avoid Harsh Chemicals: Stay away from bleach, ammonia, vinegar, or abrasive pads. These can dull the finish or cause damage.
Stain Removal:
- Clean Spills Immediately: The faster you clean, the better your chance of avoiding stains.
- For Tough Stains: Make a paste with baking soda and water. Let it sit for 10–15 minutes, then gently wipe it away with a soft cloth.
- Never Use: Lemon-based or vinegar-based cleaners. Their acidity can etch the surface.