How to identify and understand when a settlement crack or nail pop is considered warrantable.
Drywall settlement refers to the minor cracks or separations that can appear in a home’s interior walls and ceilings as the structure naturally settles after construction. This is a common and generally cosmetic occurrence, especially within the first year of a new home being lived in. As materials like wood framing dry out and adjust to environmental conditions, such as humidity and temperature fluctuations, they can shift slightly, causing the drywall joints or tape to crack or separate. Settlement cracks are typically found near corners, windows, doors, or where walls meet ceilings, and they do not usually indicate structural problems.
Warranty Expectations
Drywall (Walls & Ceilings)
What’s Covered: Settlement-related cracks wider than 1/8-inch, nail pops, or visible drywall seams that require repair within the first year after settlement.
What to Expect: As your home settles, small cracks and nail pops may appear—this is normal and does not affect structural integrity. Drywall seams may be visible under certain lighting conditions and are considered normal.
How We’ll Help: We’ll take care of settlement-related drywall concerns one time within the first year, including repairing cracks wider than 1/8-inch and addressing nail pops. If drywall seams are highly noticeable, we may assess and repair them depending on severity. [Van Metre Life]
How You Can Help: Keeping indoor humidity levels stable between 30%-50% can help minimize excessive cracks and nail pops Minor cosmetic touch-ups can be handled with a bit of drywall compound and paint. [Understanding My Homes Humidifier]
Drywall Surface Imperfections
What’s Covered: Nail pops or surface imperfections that exceed 1/8 inch in width or are clearly visible under normal lighting conditions within the first year after settlement.
What to Expect: Small imperfections and minor nail pops are normal as the home settles and materials adjust. These should not be easily noticeable from a standard viewing distance.
How We’ll Help: We’ll repair nail pops and surface flaws that exceed the performance standard one time within the first year. [Paint, Stains and Finishes]
How You Can Help: Keep indoor humidity stable and use care when hanging items to avoid additional stress on wall surfaces. Minor touch-ups can also be managed with paint and spackle for ongoing maintenance. [Understanding My Homes Humidifier]