Understanding how to maintain your drywall, paint, flooring, and trim.
The finishes inside your home, like drywall, paint, flooring, and trim, are designed to be durable and long-lasting. Interior paint and stains may show signs of wear, fading, or blemishes over time due to normal use and environmental exposure within the home. Common issues include scuffs, marks, or minor discoloration from furniture, cleaning products, moisture, or sun exposure. Stains can also result from spills, cooking residue, or everyday contact—particularly in high-traffic areas like kitchens, hallways, and bathrooms. You will be provided with a Paint Voucher at time of settlement.
Warranty Expectations
Interior Paint and Stain
What’s Covered: Peeling or flaking paint due to a defect in materials or workmanship within the first year after settlement.
What to Expect: Your home’s interior paint is designed to withstand normal wear and tear. Some fading or minor scuffs over time is expected.
How We’ll Help: We’ll touch up peeling or flaking areas if the issue is due to improper application or material defects.
How You Can Help: Use mild soap and water to clean walls gently. Touch up high-traffic areas as needed to keep your home looking fresh.
Interior Paint and Stain – Natural Finishes
What’s Covered: Deterioration of varnish or lacquer finishes on stairs, handrails, or trim within the first year after settlement.
What to Expect: Natural wood finishes should remain intact under normal use and conditions.
How We’ll Help: We’ll refinish affected areas to restore appearance, matching color as closely as reasonably possible.
How You Can Help: Use gentle cleaning products on finished wood and avoid excessive moisture or direct sunlight that could cause fading or damage.
Interior Paint and Stain – Touch-Ups
What’s Covered: Areas where paint or stain has been retouched as part of a warranty repair.
What to Expect: While we aim to blend finishes smoothly, a perfect match between old and new paint or stain may not be possible due to aging and lighting.
How We’ll Help: We’ll match the surrounding areas as closely as practical when repainting or restaining after a repair.
How You Can Help: Keep extra paint stored properly for future touch-ups and clean surfaces with care to maintain finish quality.
What’s Included in Your Paint Touch-Up Kit Voucher?
- Redeemable at your convenience, your voucher includes:
- One quart of flat paint (for walls & ceilings).
- One quart of semi-gloss (for trim).
- A discount on future paint purchases.
How to Clean Your Painted Surfaces
- Before You Begin:
- Wait at least two weeks after a new paint job before cleaning to allow the paint to fully cure.
- Test any cleaning solution in a hidden spot first.
- Safe Cleaning Methods:
- Use a soft cloth or sponge.
- Mix a mild dish soap with warm water.
- Gently wipe down the surface, no heavy scrubbing needed.
- Avoid:
- Harsh chemicals (like bleach or ammonia)
- Abrasive pads or steel wool
- Over-wetting drywall, especially at seams or corners